FAQs

Yes, the website, and the LMS (learning management software) are responsive, meaning that you can do this testing on basically any device. However, this does not mean you will not run into potential issues. If an issue arises please contact us and let us know.

Certainly. You can do this at any time except for during the tests. If you do this during the tests you will have the test reset your progress.

We strive get all shipments out during the same business day that they are submitted. However, periodically they can take 2-3 days to get out, this depends upon availability, stock level, and what other things are going on within the association. If you have not received your forms within 4 business day please contact us immediately.

We strive to get certificates out within 2 business days. Please note however, that we do not start this time until we have an image of your driver’s license, or state issued ID (any state). Please submit these by email at [email protected] . Please note that all certificates are emailed to the email and made out to the person whose name is on the account. It must be an officer of the company doing the education. Additionally, per the DMV we are currently unable to use digital signatures, if/when this occurs, we will implement them in our system. Currently there is no discussion ongoing for this topic.

This is either do to you not being logged in, or you need to scroll down on the course page to get to the specific sections that you have not completed. If it is neither of these please contact us so that we can help you. Contact information can be found on the top of this page.

Unless you have an unusual situation, you should get instant access to the courses. These can be found under: My Account > My Courses

Course Catalog on the Navigation bar, or if you have already purchased the test go to the My Account tab on the Navigation bar.