VOLUME 30, ISSUE 3 SUMMER 2022
Oregon Certified Dealers in the Portland Metro Area:
DMV sincerely appreciates your continued partnership and patience as we continue to work through our backlog of
customers.
It is important that DMV prioritize the safety of our traveling public, and best accommodate customers with driver credential need that must be handled in person. Given that, dealers must submit their transactions using one of the
following options:
Vitu can submit transactions to DMV for you. Check our EVR page for more information.
SE Portland Dealer Processing Center (DPC) – 8710 SE Powell Blvd, Portland, Oregon 97266
a. Dealers can drop off transactions at the SE Portland DPC, Monday thru Friday, 8 am – 4:30 pm.
b. On Wednesdays, Dealers can also follow up on transactions and inquire about Dealer Box availability.
c. Mail vehicle transactions to DMV HQ.
o Send to:
DMV – ATTN: SDU
1905 Lana Avenue NE
Salem, OR 97314
o Please consider using a mail-tracking system (FedEx, UPS, USPS, etc.) when sending documents
to DMV HQ.
o Contact your assigned Dealer Investigator with transaction questions before submitting
documents.
DMV has expanded its service options and capacity at Field Offices by accepting more walk-in customers without a
scheduled appointment. Field office appointments and standby service remain unavailable for dealer transactions so that
we may reserve in-person service for individual customers who don’t have the benefit of a dealer to process their
transactions. DMV continues to experience high demand for in-person services, and there remains limited appointment
availability.
DMV’s partnership with you provides an important service and we are continuously working on improving service to
our mutual customers. A DMV/Dealer Partnership Improvement Project is underway with representatives from the dealer
community and DMV to improve how we both serve our fellow Oregonians. Updates on the improvement project will be
in future Dealer Details newsletters.
If you have questions, please refer to your Dealer Handbook.